Applies to: MotoMount app (Android) · Developer: Bikva OPC Pvt Ltd
Option 1 — Delete from the app
- Open the MotoMount app and sign in.
- Tap the profile icon — the last icon in the bottom bar.
- Tap the settings (gear) icon at the top right.
- Scroll down and tap Delete account, then confirm.
You'll be signed out immediately and the account can't be used again.
Option 2 — Request deletion by email
If you can't access the app, email mountmoto43@gmail.com from the email address on your account, with the subject “Delete my MotoMount account”. We'll confirm and complete the request within 30 days.
What is deleted
When your account is deleted, we immediately remove:
- Your name (replaced with “Deleted User”) and email address
- Your profile photo and bio
- Your push-notification tokens, so you receive no further notifications
What may be kept
So that shared ride history and group conversations still make sense to other riders, the following can remain, linked to the anonymised “Deleted User” account:
- Rides you organised or joined, ratings and reviews
- Messages you sent in ride group and direct chats
- Posts and comments you shared in the community
- Your verified phone number, vehicles, verification selfie and registered location
Want everything erased? Email mountmoto43@gmail.com with the subject “Erase all my MotoMount data” and we'll permanently delete the remaining items above within 30 days. We may keep limited records only where the law requires it.
Changed your mind about leaving? Deletion can't be undone — you'd need to create a new account.